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Measuring Success

Measuring Success

You Need to Measure Success and Not Be Satisfied with Guessing

Measuring success and the results of improved soft skills such as Leadership Development, Team Effectiveness, and Employee Engagement is not easy, but that does not mean you shouldn’t do it. Compelling research from Gallup indicates that companies which invest in growth initiatives like executive coaching, manager effectiveness, and employee engagement training see tangible ROI, including higher earnings per share, lower turnover, and increased profitability.

The International Coaching Federation’s research states that when it comes to coaching, the vast majority of companies (86%) say they at least made their investment back (Source: ICF Global Coaching Client Study). In addition, clients see an:

  • 80% improvement in self-confidence
  • 73% improved relationship
  • 72% improved communication skills
  • 70% increase in work performance
  • 57% increase in time management and
  • 51% increase in team effectiveness

Your results will vary, and they should. At Churchill Leadership Group, we believe an effective developmental engagement must result in better outcomes and so we always begin with a clear understanding of goals and outcomes and partner with you to define lead and lag measures of success.

Examples include SMART goals for coaching with clearly defined stakeholders to provide meaningful feedback and business outcomes; Gallup’s Q12 to measure baseline and ongoing employee engagement improvement across measures tailored to each unique team and organization; and our own Churchill Leadership Group Measuring Success Methodologies.

A company full of engaged employees has no limits. This is because each employee contributes more freely, is closer to better ideas, and is using their strengths every day.

At Churchill Leadership Group, we do not shy away from the ROI conversation—we initiate it!

Contact us or call 888-486-8884 to learn more about our process for discovering goals, creating measurable outcomes, and implementing positive change in your organization.